Privacy Policy

Our services

Legalancer, LLC (“Legalancer,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information through our website (www.legalancer.com) and software-as-a-service platform (collectively, the “Service”).

By using the Service, you agree to this Privacy Policy. If you do not agree, please do not use our Service.

1. Information We Collect

We collect the following types of personal and usage data:

a. Information You Provide

Full name
Email address
Company name
User role (e.g., Admin, Client, Worker)
Payment and billing details (via Stripe)
Files and data uploaded to the platform (e.g., transcripts, notes)

b. Automatically Collected Data

IP address
Browser type and settings
Device identifiers
Pages visited and actions taken
Date/time stamps

Collected using third-party tools such as:

Google Analytics
ActiveCampaign
Stripe

2. How We Use Your Information

We use your information to:

Provide, maintain, and improve the Service
Facilitate secure user authentication
Process payments and billing
Communicate with you about your account or updates
Monitor system usage for security and performance
Provide onboarding, demos, and support

3. How We Share Your Information

We do not sell your personal data.

We may share your information with:

Service providers such as Stripe, Google Analytics, and ActiveCampaign
Legal authorities when required by law or subpoena
Successors in case of merger, acquisition, or business transfer

4. Data Ownership and Access

You retain full ownership of any files, content, and transcripts uploaded to the Service. We will not use, analyze, or access your customer data except:

- As required to operate and support the platform
- To comply with legal obligations
- As authorized by you

5. Security Measures

We take data security seriously. We implement the following:

Encryption at rest and in transit
Two-factor authentication (2FA)
Access controls and audit logging
Periodic security assessments

However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking

We use cookies and similar technologies to:

Maintain session integrity
Understand how users engage with the platform
Personalize communication (e.g., via ActiveCampaign)

You can control cookies through your browser settings

7. Data Retention

We retain your data while your account is active and for a reasonable period afterward, unless deletion is requested or required by law.

8. Your Rights and Choices

Depending on your location, you may have the right to:

Access or request a copy of your personal data
Correct or update your data
Request deletion of your account and data
Object to or limit certain uses

To make a request, email [email protected].

9. Children’s Privacy

The Service is intended for adults in business contexts. We do not knowingly collect personal data from individuals under 18.

10. International Users

Legalancer is based in the United States. If you access the Service from outside the U.S., you consent to the transfer and processing of your data in the U.S.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the Service constitutes your acceptance of the updated policy.

12. Contact

For questions about these Terms, please contact us at:

Legalancer, LLC
3641 N Pearl St
Tacoma, WA 98407
Email: [email protected]