Unify the Chaos–How Siloed Tools Stall Transcription Businesses

When Workflows Drift Apart

Spreadsheets for job tracking, WordPress forms for intake, Dropbox links for audio, endless email threads to chase status—every extra app adds a little friction. Over time that friction becomes lost files, duplicate data entry, missed deadlines, and nights spent stitching progress updates together instead of moving work forward.

Blind Spots Hurt Customer Experience

With information scattered across tabs and drives, no one can see at a glance where a deposition stands or who owns the next step. Clients wait for answers, staff waste minutes digging, and small errors compound into costly rework.

Security Risks Multiply

Each standalone service means another login to manage and one more place sensitive testimony can leak. Even “secure” share links turn into unknown forwards once they leave your inbox.

Growth Becomes Guesswork

Scaling up means repeating the patchwork: more spreadsheet tabs, more storage folders, more email traffic. Capacity planning is impossible when your backlog lives in half a dozen systems that don’t talk to each other.

One Platform, All Workflows

Streamlined Client Intake

Our branded portal accepts complex, multi‑part job requests in a single flow—no WordPress plug‑ins or manual re‑keying—while auto‑capturing court details, formatting rules, and requested turnaround.

Secure End‑to‑End File Transfer

AES‑256 encryption, granular permissions, audit logs, and anti‑virus scans protect every exhibit from upload through delivery. Chain of custody stays intact without Dropbox links that wander.

Real‑Time Job Dashboard

From first touch to final invoice, every task, deadline, and assignee lives on one board. Color‑coded status flags and automated alerts replace the daily “any update?” emails.

Built‑In Team Messaging

Contextual chat threads follow the job, not the inbox, so scopists, proofers, and managers collaborate where the work happens—attachments and all.

Automated Billing and Accounting

Native QuickBooks sync turns approved pages into invoices while payment status flows back to your ops dashboard. Month‑end close goes from days to clicks.

AI‑Enhanced Productivity

On‑demand ASR drafts, AI summaries, and glossary suggestions accelerate first pass work—paired with human QA tools to maintain the precision courts demand.

Bringing Everything Together

Saying goodbye to siloed apps isn’t just tidier—it frees your team to focus on accuracy, turnaround, and service instead of busywork. Ready to see the difference an all‑in‑one platform can make? Contact us to schedule a quick demo and discover how simple unified operations can be.